Política de reembolso
Refund and Return Policy
Effective Date: December 1, 2024
At Wasted Brand, we want you to be completely satisfied with your purchase. Please review our refund and return policy below to ensure a smooth process if you need assistance with your order.
1. Returns
- Eligibility: Items must be returned within 30 days of purchase. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition you received it.
- Non-Returnable Items: Certain items, such as sale items, gift cards, and custom-made products, are non-returnable.
To initiate a return, please contact us at shopwastedbrand@gmail.com with your order number and reason for return.
2. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved Refunds: Will be processed within 5-7 business days and automatically applied to your original method of payment.
- Shipping Costs: Original shipping fees (if any) are non-refundable.
3. Exchanges
We offer exchanges for defective or damaged items only. If you need to exchange an item, contact us at shopwawstedbrand@gmail.com with details and a photo of the damage or defect.
4. Lost or Damaged Items
If your order arrives damaged or is lost during shipping, please reach out to us immediately at shopwawstedbrand@gmail.com so we can resolve the issue.
5. How to Start a Return or Refund Request
- Email us at shopwawstedbrand@gmail.com with your order number, a description of the issue, and any relevant photos if applicable.
- We will provide instructions for returning your item, including a return shipping label if necessary.
6. Questions or Concerns
If you have any questions about this policy or need assistance, contact us at:
Email: shopwawstedbrand@gmail.com
Thank you for supporting Wasted Brand!